Lloyds TSB

Help on the line

Lloyds TSB is one of Britain’s biggest financial services brands, and it’s the number one employer in Wales in this sector.

 Lloyds TSB employs more than 5,500 people at sites in Cardiff, Newport, Bridgend and Swansea, including an online banking team of over 100 people dedicated to advising and answering queries from online banking customers.  Across Wales, Lloyds TSB has found the workforce is keen and capable, and ready to embrace new technology.

Sara Bayley, Head of Bridgend Telephone Banking Centre, says: “Our Bridgend site is home to our 24-hour banking operation and all sites play a vital role in the development of new technologies and services that will be part of the future of online banking.

The staff at all the sites in Wales also share a sense of community that goes beyond the workplace – and customers seem to appreciate it. “Of course, the attitude of staff reflects on customers and the feedback we receive is always encouraging.”

“The location of our sites is something that really appeals. The proximity of Lloyds TSB’s sites to the M4 and to Cardiff with its excellent road, rail and air transport is a major asset.”

“Lloyds TSB has built up a strong reputation as one of the best employers in Wales and, as a result, it’s a company people really want to work for.”

Sara Bayley, Head of Bridgend Telephone Banking Centre