OSTC Case Study

Thanks to this ground-breaking link with Welsh universities, OSTC Wales has created a vibrant global trading floor in Swansea, staffed by some of the country’s brightest and best graduates.

 Lean Thinking Case Study

Here in Wales, relocation acts as a catalyst to deliver cost reduction, efficiency gains, improve working practices and to create an outstanding reputation.

 AA Case Study

The AA is one of Britain’s best known corporate names, that today covers no fewer than 15 million members.  But equally important to millions of motorists, homeowners and travellers, is the AA’s nationwide insurance service, run from flagship offices in Cardiff’s central business district.

 Cunningham Lindsey Case Study

When disasters, such as fires, storms or floods strike, Cunningham Lindsey are likely to be at the heart of the action.  More recent years have seen a major broadening of the company’s portfolio of services to the insurance and risk management industry. Cardiff has played a pivotal role in that corporate evolution.

   HM Prisons Service Case Study

When Whitehall officials began their quest to centralise support services for Britain’s 130 prisons, Newport, South Wales wasn’t even on the radar.  But once this newly-designated city came to their attention it rose rapidly to the top of the list, giving advantages in terms of people, property, location and cost-effectiveness.

 Hugh James Case Study

Insurance companies traditionally call in the lawyers when they can’t reach agreement with those making claims against them. But Wales’ largest independent law firm has taken a new approach that could transform the way such claims are handled, potentially saving the UK insurance industry millions of pounds.

   Office for National Statistics Case Study

Reliable and impartial statistics are vital to ensure a fair society.  So for the government department at the centre of the UK’s system of official statistics, moving nearly 1000 jobs from a central London location to Newport, South Wales, without impacting on its vital service, was no mean feat.

   Target Group Case Study

Formed in Cardiff 30 years ago, Target Group is today one of Britain’s leading specialists in software solutions and outsourced services for the lending, investment, broker, general insurance and utilities markets.

 Tesco Case Study

Tesco is Britain’s largest supermarket and asserts that it puts the customer at the heart of everything it does. As such, its customer-service operation based in Cardiff plays a key role in the company’s success story, supporting the business and sustaining relationships with tens of millions of loyal shoppers.